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Latest Blog Posts

Chat vs. Email: Which Is More Effective for E-commerce Customer Engagement?
INSIGHTS

Chat vs. Email: Which Is More Effective for E-commerce Customer Engagement?

Gone are the days when a simple "Contact Us" page with a form was enough to satisfy customer expectations. Today's online shoppers...

Luis Gomez

Luis Gomez

4/16/2025

INSIGHTS Articles

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INSIGHTS

How Much Does It Cost to Build a Messaging App in 2025? A Complete Breakdown

Today, messaging apps have become an integral part of our daily routines. Whether for personal or business interactions or customer support...

Luis GomezLuis GomezMar 25, 2025
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INSIGHTS

5 Social Media Business Models That Work [Examples Included]

In just a little over a decade, social media has revolutionized not only how we connect with each other but also how businesses market their products and services.

Luis GomezLuis GomezMar 13, 2025
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INSIGHTS

Cloud Deployment vs. On-Premise: Pros and Cons You Need to Know

When it comes to deploying and managing communication infrastructure, businesses today face a crucial decision: should they rely on on-premises solutions for full control or embrace the cloud for flexibility and scalability?

Luis GomezLuis GomezFeb 26, 2025
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INSIGHTS

How to Improve CSAT Score for Better Customer Retention and Loyalty

In today’s competitive market, customer satisfaction is more than a nice-to-have—it’s essential. A high Customer Satisfaction Score (CSAT) indicates happy customers who return...

Luis GomezLuis GomezFeb 14, 2025
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INSIGHTS

Types of Mobile Apps You Should Know About in 2025

The mobile app market is growing at an unprecedented pace, driving innovation and changing the way we live, work, and connect. Whether you’re a business owner looking to create a customer-centric solution, a developer eager to tap into the latest..

Luis GomezLuis GomezFeb 11, 2025
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INSIGHTS

How to Write a Positioning Statement in 5 Simple Steps

A strong positioning statement is the backbone of every successful brand, especially in competitive and innovative industries like tech.

Luis GomezLuis GomezFeb 6, 2025