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Latest Blog Posts

Chat vs. Email: Which Is More Effective for E-commerce Customer Engagement?
INSIGHTS

Chat vs. Email: Which Is More Effective for E-commerce Customer Engagement?

Gone are the days when a simple "Contact Us" page with a form was enough to satisfy customer expectations. Today's online shoppers...

Luis Gomez

Luis Gomez

4/16/2025

INSIGHTS Articles

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INSIGHTS

Top 10 API Testing Tools

APIs are an integral part of most apps and software these days.

Dan MartinDan MartinAug 7, 2023
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INSIGHTS

What Is Low Latency?

Imagine you’re watching a live-stream of a big sports event through an app. One of your friends is watching it too, in a different continent – but you can still share the fun through live messaging in the app window.

Dan MartinDan MartinJul 28, 2023
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INSIGHTS

What Is a Chat API and How Does It Enable In-App Chat?

Do you want your app or website to stand out from the crowd? Of course you do - it’s a silly question!

Dan MartinDan MartinSep 10, 2021