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Latest Blog Posts

How to Improve CSAT Score for Better Customer Retention and Loyalty
INSIGHTS

How to Improve CSAT Score for Better Customer Retention and Loyalty

In today’s competitive market, customer satisfaction is more than a nice-to-have—it’s essential. A high Customer Satisfaction Score (CSAT) indicates happy customers who return...

Luis Gomez

Luis Gomez

2/14/2025

All Articles

App Store and Google Play illustration for mobile apps.
INSIGHTS

Types of Mobile Apps You Should Know About in 2025

The mobile app market is growing at an unprecedented pace, driving innovation and changing the way we live, work, and connect. Whether you’re a business owner looking to create a customer-centric solution, a developer eager to tap into the latest..

Luis GomezLuis GomezFeb 11, 2025
Woman using a laptop representing a positioning statement.
INSIGHTS

How to Write a Positioning Statement in 5 Simple Steps

A strong positioning statement is the backbone of every successful brand, especially in competitive and innovative industries like tech.

Luis GomezLuis GomezFeb 6, 2025
Mobile interface design highlighting user experience.
ENGAGEMENT

Mobile UX Best Practices: 10 Expert Tips to Boost User Engagement

In today’s mobile-first world, delivering a seamless and engaging user experience (UX) is essential. From browsing social media to managing finances, people rely on mobile apps and websites for countless activities.

Luis GomezLuis GomezFeb 4, 2025
WebSocket vs HTTP comparison illustration.
INSIGHTS

WebSocket vs. HTTP: Understanding the Key Differences

The web as we know it today wouldn’t exist without protocols like HTTP and WebSocket. HTTP (HyperText Transfer Protocol) is the backbone of the internet, enabling everything from browsing websites to fetching data from APIs.

Luis GomezLuis GomezJan 31, 2025
Gamer receiving a chat notification in a gaming app interface.
INDUSTRIES

How In-Game Chats Enhance Player Interaction and Strategy

In-game chats have become an essential component of modern gaming, transforming the way players interact and strategize. From simple text-based messaging systems in the early days of multiplayer games to sophisticated voice and video chat integrations, in-game communication has come a long way.

Luis GomezLuis GomezJan 29, 2025
Illustration comparing API and SDK with a VS symbol on a gradient background.
ENGINEERING

SDK vs API: A Guide to Choosing the Right Solution for Your App

When building a modern app, two terms frequently come up: SDK and API. They are fundamental to app development, yet their roles and capabilities often cause confusion. Are you integrating a third-party service or building a feature from scratch?

Luis GomezLuis GomezJan 27, 2025