Chat vs. Email: Which Is More Effective for E-commerce Customer Engagement?
Gone are the days when a simple "Contact Us" page with a form was enough to satisfy customer expectations. Today's online shoppers...
Gone are the days when a simple "Contact Us" page with a form was enough to satisfy customer expectations. Today's online shoppers...
The web as we know it today wouldn’t exist without protocols like HTTP and WebSocket. HTTP (HyperText Transfer Protocol) is the backbone of the internet, enabling everything from browsing websites to fetching data from APIs.
Real-time communication has become a cornerstone of modern digital experiences, enabling instant messaging, live streaming, gaming, and collaborative tools. At the heart of many such applications is WebSockets, a protocol designed to facilitate two-way communication between clients and servers.
Designing an app or website from the ground up is often perceived as a formidable task, akin to tackling a significant and complex challenge.
WеbRTC and WеbSockеt arе both rеal-timе communication tеchnologiеs, but thеy sеrvе diffеrеnt purposеs.
It’s inevitable that if it’s left unchecked, in-app chat will be taken over by trolls, spammers, and scammers.
Did you know that companies with strong omnichannel communication retain an astonishing 89% of their customers, and witness a 9.5% increase in annual revenue year-over-year?