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Latest Blog Posts

Chat vs. Email: Which Is More Effective for E-commerce Customer Engagement?
INSIGHTS

Chat vs. Email: Which Is More Effective for E-commerce Customer Engagement?

Gone are the days when a simple "Contact Us" page with a form was enough to satisfy customer expectations. Today's online shoppers...

Luis Gomez

Luis Gomez

4/16/2025

All Articles

How In-App Messaging Enhances User Experience
MESSAGING

How In-App Messaging Enhances User Experience

In-app mеssaging dеlivеrs pеrsonalizеd, timеly, and rеlеvant communication dirеctly within digital products.

Luis GomezLuis GomezOct 4, 2024
Blog Cover Image
ENGAGEMENT

Why Real-Time Communication (RTC) Is Essential for User Engagement: Boost Satisfaction and Loyalty

Real-time communication is the one thing your platforms can’t be skimping out on – it’s essential for user engagement.

Luis GomezLuis GomezSep 26, 2024
Maximizing Player Engagement with a Robust Video Game API
INDUSTRIES

Maximizing Player Engagement with a Robust Video Game API

We all want to create a game so successful that it manages to show up as a South Park...

Luis GomezLuis GomezSep 19, 2024
What are API integrations?
ENGINEERING

What Are API Integrations?

Ever wondered what powers most web and mobile apps these days?

Dan MartinDan MartinJul 20, 2024
What is a chat moderator?
INSIGHTS

What Is A Chat Moderator?

It’s inevitable that if it’s left unchecked, in-app chat will be taken over by trolls, spammers, and scammers.

Dan MartinDan MartinJul 16, 2024
The Ultimate Guide to Conversational Banking
INDUSTRIES

The Ultimate Guide to Conversational Banking

Although banking and financial services have changed a lot in recent years, there’s one thing that still holds true…

Dan MartinDan MartinMar 6, 2024
...