Chat vs. Email: Which Is More Effective for E-commerce Customer Engagement?
Gone are the days when a simple "Contact Us" page with a form was enough to satisfy customer expectations. Today's online shoppers...
Email transcript 
Turn off sound
Gone are the days when a simple "Contact Us" page with a form was enough to satisfy customer expectations. Today's online shoppers...
Running an online community or chat-based platform comes with the responsibility of ensuring conversations remain safe, respectful...
Mar 29, 2025
In today's interconnected digital world, the backbone of modern applications isn't visible to users but is absolutely critical to developers—API protocols.
Mar 21, 2025
Text messaging is one of the most critical communication channels for businesses and apps. Whether it’s customer notifications, authentication codes, or marketing messages, users expect instant and reliable delivery.
Mar 7, 2025
When building a modern app, two terms frequently come up: SDK and API. They are fundamental to app development, yet their roles and capabilities often cause confusion. Are you integrating a third-party service or building a feature from scratch?
Jan 27, 2025
In-app notifications are a powerful tool for driving user engagement—until they start driving users away. Whether it’s a well-timed reminder or a promotional nudge, notifications in apps can make or break the user experience.
Jan 24, 2025
Let’s say your app is doing great—users are engaged, the features are solid, and reviews are glowing.
Nov 15, 2024