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When users engage in chat, whether it’s for customer support, product inquiries in a marketplace, or messaging in a social or collaboration app, they expect a smooth, efficient, and timely experience.
It’s inevitable that if it’s left unchecked, in-app chat will be taken over by trolls, spammers, and scammers.
Jul 16, 2024
Although banking and financial services have changed a lot in recent years, there’s one thing that still holds true…
Mar 6, 2024
Catching attention and keeping people engaged is tricky these days.
Feb 27, 2024
Did you know that companies with strong omnichannel communication retain an astonishing 89% of their customers, and witness a 9.5% increase in annual revenue year-over-year?
Feb 20, 2024
APIs are the backbone that ensure your financial software operates smoothly.
Oct 24, 2023
Everyone is familiar with push notifications these days…
Aug 23, 2023
